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How to Buy at Auction

Buying at auction is a simple and trusted process with Mossgreen-Webb's.

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Browse the catalogue

You can request Mossgreen-Webb’s catalogues, view them online or take a catalogue at a viewing. The auction catalogues provide descriptions, images and price estimates for each lot in the sale. 

Browse through our auction catalogues on Issuu, for free. 

Click here to view catalogues on Issuu

Attend a viewing

Viewings are at our premises in Parnell. The viewing times for each sale are listed at the front of the auction catalogue and on our website. Typically, viewings are held during the week leading up to the auction. Our specialists are always happy to discuss any lot with you in greater detail and their contact details are published in each catalogue and on the website. Wine viewings are by appointment only. 

Location and where to park

Obtain a condition report

Upon request, Mossgreen-Webb’s specialists can provide condition reports detailing the current condition of an item. It is the purchaser’s responsibility to satisfy any concerns they have regarding condition, prior to purchase. You can request a condition report by contacting the relevant department. We particularly advise obtaining a condition report if you are unable to attend a viewing to inspect the item yourself.

Bid in person

Our auctions are open to the public with no obligation for the attendees to bid. Should you wish to bid at the live auction, you must register for a bidder number at the entrance to the saleroom either on the day of the auction or during a viewing. Registration requires your full contact information and your signature agreeing to Mossgreen-Webb’s Conditions of Sales.

Once the auction begins, the auctioneer will clearly announce the lot number and bid increments as the bidding begins and proceeds. This information will also be displayed on a large screen in the auction room. To place a bid, raise your bidder number to the auctioneer for his or her recognition. When the bidding is finished, the auctioneer will give fair warning, sell the item to the final bidder, and announce the price and bidder number. If you are successful, you can pay for your item(s) at reception and arrange collection or an invoice will be emailed to you the next day.

Bid online, on the telephone, or leave an absentee bid

Until 4.00pm on the day of an auction, you may return the Telephone Bidding Form to our office via email or regular mail. Alternatively, you can call +64 9 524 6804 to arrange a telephone bid. Once you are registered, an experienced staff member will call you on the day of the auction approximately five lots before your first item is scheduled to be sold. They will communicate to you the bidding activity in the room and will relay your bids to the auctioneer at your discretion. If you are successful, an invoice will be emailed and posted to you the next day. There is no charge for this service.    

Click here to download the Telephone Bidding Form.

Until 4.00pm on the day of an auction, you may return the Absentee Bidding Form to our office via email or regular mail. The bid you leave should be the highest price you are willing to pay, exclusive of buyer’s premium and GST. Absentee bids are always confidential and bids are executed by the auctioneer at the lowest price possible, according to reserves and competitive bids. If there are tied bids, the bid registered first is given precedence. All absentee bids are time-stamped.    

Click here to download the Absentee Bidding Form.

Mossgreen-Webb’s Live – Buy Now

Our new Buy It Now feature offers unsold items from selected auctions online for up to 30 days after the auction date (unless sold prior). These items are available to purchase at the reserve estimate, and this is the minimum amount for which we can sell the item/s.

Please note that no further negotiation on price can be made and that buyer’s premium, plus any relevant GST, will be added to the purchase price on your invoice.

You must be logged in to your Mossgreen-Webb’s account to bid on these items. Please call us on +64 9 524 6804, if you need assistance to register or log in.

Following your successful purchase, you will receive an invoice by email within 24 hours.    

Mossgreen-Webb’s Live

Mossgreen-Webb’s Live is an online bidding service created exclusively for Mossgreen-Webb’s clients.

Please note there is no additional commission added for lots purchased via Mossgreen-Webb’s Live.

Alternatively you may bid via Invaluable.com. Please note lots purchased via Invaluable.com are subject to a 3% commission charge.

By registering with Mossgreen-Webb’s Live, you can lodge your absentee bids, watch the auction and bid in real-time from anywhere in the world. Your Mossgreen-Webb’s Live profile will offer the convenience of saved searches and lot alerts, multi-lot bidding and much more.

It is recommended that you set up an online bidding account at least 24 hours prior to the auction.

Click here to create a new account.

Reserve and Subject Sales

The reserve is the undisclosed amount that remains confidential between the vendor and Mossgreen-Webb's. If the final bid falls below the reserve, the lot will be sold subject to the vendor's approval. If your bid falls below the reserve, Mossgreen-Webb's will contact the vendor on your behalf and inform them of your bid. If the vendor accepts this offer, there is a contractual obligation for the bidder to purchase the lot at that price.  

Arrange payment and collection

You can pay for your purchase immediately after the auction at reception; otherwise, an invoice will be emailed or posted to you in the days following the sale. Mossgreen-Webb’s applies a buyer’s premium of 17.5% of the hammer price plus GST on the premium. This is the amount automatically added to the hammer price and paid by the winning bidder.

Mossgreen-Webb’s accepts cash, eftpos, bank cheques, credit cards (please note, an additional charge of 2.5% for VISA and Mastercard and 4.0% for Amex will be incurred) and direct credit into Mossgreen-Webb’s bank account.

Cash/ Eftpos

We are open from 9.00am to 5.30pm Monday – Friday. We do not advise sending cash in the mail.

Cheque

We will accept a personal NZ cheque however this must have Bank Clearance prior to the goods being uplifted.

Credit Cards

Please note, credit cards are accepted however an additional charge of 2.2% for Visa or Mastercard and 3.3% for Amex will be incurred.

Direct Credit

Please use your name and invoice number as reference.

BNZ

02 0214 0192132 001

Swift Code: BKNZNZ22 (for international use only)

Mossgreen NZ LTD

BNZ, 86 Highbrook Drive, East Tamaki, AUCKLAND

Note: if this is an international transaction and the piece is to be located outside of New Zealand, GST (goods and services tax) is not applicable.

Any queries, feel free to contact: accounts@mossgreen-webbs.co.nz

Collection

You may collect your items from 23–25 Falcon Street, Parnell, only upon receipt of cleared funds. We are open each day from Monday to Friday, from 9.00am to 5.30pm. If necessary, Mossgreen-Webb’s is happy to assist by providing you with our recommendations for transport companies for international or local delivery. Mossgreen-Webb’s will package your items securely ready for delivery. Please note, Mossgreen-Webb’s takes no responsibility for any damage or breakage during transport of your items.

Wine collection

Wine can be collected from Mossgreen-Webb's on Mondays, Wednesdays and Fridays between 12pm and 5pm. Please call 09 524 6804 before collecting to ensure your wines are ready for you. Wine should be available for collection the Monday following an auction. 

Post-Auction Offers

We also accept Post-Auction Offers on the unsold items from an auction. Post-Auction Offers can be made by contacting the relevant department directly.